Email: info@creativeedibleimages.com.au
Website: www.creativeedibleimages.com.au

Processing Times

All edible images are freshly printed to order.
Standard processing time is 1–2 business days.
During peak periods (Christmas, Easter, school holidays), processing may extend to 2–4 business days.

Shipping Within Australia

FREE Shipping (No Tracking)
All prints are shipped FREE via Australia Post letter mail, except A3-sized sheets.
Free shipping does not include tracking.
Estimated delivery time: 2–10 business days.

A3 Sheets
A3 edible image sheets are not included in the free shipping offer.
Postage for A3 items is calculated at checkout.

Express Shipping (With Tracking)
If you require tracking or faster delivery, please select Express Post at checkout.
Estimated delivery is 1–4 business days.
Express speeds up delivery, not processing time.

Packaging

All edible prints are packed securely using cardboard backing, a protective moisture-resistant sleeve, and waterproof outer packaging.
This ensures your edible images remain flat, safe, and ready for use.

Lost, Missing or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe, please email info@creativeedibleimages.com.au with your order number and photos where possible.
We will organise a replacement or help resolve the issue promptly.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect or incomplete address, additional postage may be required to resend it.

Need Assistance?

We’re here to help bring your creations to life.
Contact us anytime at info@creativeedibleimages.com.au.